Privacy Policy
This policy explains what personal information VLVCI collects, why we collect it, how it is used, and the choices available to you. We keep it deliberately plain rather than couched in legal padding.
Last updated: September 2026
Information we collect
We collect only the information you choose to give us. When you submit an enquiry through this website we receive the details you enter — typically your name, email address, an optional telephone number, the nature of your enquiry and your message.
We also receive standard technical information generated by your browser when you visit the site, such as the pages you viewed. We do not use this to build a personal profile of you.
How we use your information
Your information is used to respond to your enquiry and to correspond with you about the financial-market or property matters you raised. If you ask us about a specific residence, we use your details to arrange and confirm a viewing.
We do not sell, rent or trade your personal information to third parties. We do not add you to marketing lists without your clear consent, and you can ask us to stop corresponding with you at any time.
Sharing and disclosure
Where a property viewing requires it, we may share your name and contact details with the estate or building management responsible for the residence. We share only what is necessary to arrange access.
We may disclose information where we are required to do so by law, or where it is necessary to establish, exercise or defend a legal claim.
Data retention
We retain enquiry correspondence for as long as it serves the purpose for which it was provided, and thereafter for a reasonable period to satisfy our record-keeping obligations. When information is no longer needed, we delete it.
Security
We apply appropriate technical and organisational measures to protect the information you send us. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Your rights
You may ask us for a copy of the personal information we hold about you, request that it be corrected, or request that it be deleted. Where we rely on your consent to process information, you may withdraw that consent at any time.
To exercise any of these rights, contact us through the enquiry form on this website and we will respond within one business day.
Cookies
This website uses only the cookies and local storage necessary to make the site function. We do not currently use advertising or cross-site tracking cookies.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the date shown at the top of this page. Continued use of the website after an update indicates your acceptance of the revised policy.
Questions about this policy?
Send us a message and a member of the team will respond within one business day.
Contact VLVCI